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Voicemail and Call Minder

northshields — Thu, 13 Mar 2025 17:24:19 GMT

On the page of help for voicemail for Digital Voice, it says that a mobile number can be linked to the voicemail to send a text whenever a message is left. In particular it says you can

"Link your BT Answer 1571 to your mobile - you need to set up a PIN from your home phone. Once you're set up, we'll send a text whenever you receive a voicemail"

However when it comes to describing it in more detail, it says

"If your mobile is linked to Call Minder, you'll get a text message whenever someone leaves a voicemail on your messaging service."

Does this mean that Call Minder is something different from Voicemail and do you have to have Call Minder as well as Voicemail to use the text message facility?

Re: Voicemail and Call Minder

jac_95 — Thu, 13 Mar 2025 17:27:39 GMT

Hi northshields,

Thanks for the post and welcome to the Community.

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Re: Voicemail and Call Minder

truCido — Thu, 13 Mar 2025 18:24:20 GMT

It's a bit confusing at the moment. But basically you can have the feature on any digital voice voicemail. If you dial 1571 and goto option 3 for settings and features, then listen to the options, it'll be one of the options. It'll make you setup a pin when you select it and then let you enter a mobile number you receive the text messages on.