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Unsightly bt box

LeeGB — Fri, 02 May 2025 09:34:27 GMT

I have a BT box on the wall at the front of my house. It is unsightly with wires going across the front. I have no use for the box as I now use a fibre provider not associated with BT. Can I simply remove the box?

Re: Unsightly bt box

imjolly — Fri, 02 May 2025 09:39:18 GMT

'the box' is the property of openreach and not BT retail. you can ask openreach to remove it but as it is not a hazard to safety then doubt openreach will do anything

Re: Unsightly bt box

LeeGB — Fri, 02 May 2025 09:56:09 GMT

Thanks for the response. I can easily remove it, I just don’t know if I’m allowed.

Re: Unsightly bt box

imjolly — Fri, 02 May 2025 10:02:44 GMT

you are not allowed to move it as property of openreach but it is up to you what action you take doubt openreach will notice

Re: Unsightly bt box

LeeGB — Fri, 02 May 2025 10:14:06 GMT

Thanks. Might thoughts as well.

Re: Unsightly bt box

iniltous — Fri, 02 May 2025 15:00:39 GMT

Is you house part of a terrace, if it is , does this ‘block’ service other properties on the terrace ? ….a ‘BT box’ is a bit vague , if it’s a block that was only ever used in your own connection, then removing it may not be noticed, if it’s a ‘DP’, Distribution Point , then even if you are unaware of the legality (this can happen with ex local authority houses ) the block remains the property of BT/Openreach and even if you have no need if BT or Openreach services , others may , so removing it could cause you ‘legal’ problems……