https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433423#M103550 <P>The only connection that should have needed moving was the phone plug moving from the wall socket to the green socket on the back of the hub.&nbsp; Nothing else changes.</P> Sun, 11 May 2025 09:19:03 GMT WSH 2025-05-11T09:19:03Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433420#M103547 <P><SPAN>Anybody else lost internet and landline after plugging in to BT's "new and improved" digital voice? Its broken my hub &amp; BT now have no contact with any human in dealing with faults - just text after circular text. Just AI robots ...... USwitch beckons .....</SPAN></P> Sun, 11 May 2025 08:58:44 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433420#M103547 Granddadbelly 2025-05-11T08:58:44Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433421#M103548 <P>I moved your post so you can get replies to your problem as thread you posted on was marked as solved</P> <P>moving to DV should have no effect on your internet connection.&nbsp; do your have FTTC fibre to cab and copper to home or FTTP fibre to home?</P> Sun, 11 May 2025 09:06:36 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433421#M103548 imjolly 2025-05-11T09:06:36Z https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433423#M103550 <P>The only connection that should have needed moving was the phone plug moving from the wall socket to the green socket on the back of the hub.&nbsp; Nothing else changes.</P> Sun, 11 May 2025 09:19:03 GMT https://community.bt.com/t5/Home-phone-including-Digital/Re-Digital-voice/m-p/2433423#M103550 WSH 2025-05-11T09:19:03Z