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Transferring Landline

dhphoto — Fri, 18 Jul 2025 08:09:04 GMT

Can I transfer my landline from Virgin Media to my BT account?

Virgin want silly money and I really want a landline

Re: Transferring Landline

imjolly — Fri, 18 Jul 2025 09:22:06 GMT

do you have BT broadband or just an old BT account from previously. you need an active BT broadband to get digital voice

Re: Transferring Landline

dhphoto — Fri, 18 Jul 2025 10:18:30 GMT

I have an active BT account, just for broadband

I called and was told I would have to cancel my Virgin subscription to move my landline to BT

I need a landline because I have almost no mobile signal in my house

Re: Transferring Landline

imjolly — Fri, 18 Jul 2025 10:45:08 GMT

I don't think you can just add a landline to your broadband only package so would need to start a new contract for broadband and phone which should be about £3/5 more than broadband only that is only PAYG or you can add an unlimited calls package to your broadband and phone

as existing customer try retentions and see if they can help 08007831401

Re: Transferring Landline

dhphoto — Fri, 18 Jul 2025 10:53:47 GMT

Thanks, I discussed moving my whole system over to BT but once they added channels etc it was more expensive than Virgin and only for one outlet

Re: Transferring Landline

iniltous — Fri, 18 Jul 2025 11:24:53 GMT

So what do you currently have with Virgin if you already have BT broadband, you presumably have VM TV as you say BT/EE can’t match the price, but do you have VM broadband and VM phone and well as the VM TV (so two broadband services ) ?
If you add telephone to to your existing BT broadband are you going to keep the Virgin broadband ?

Re: Transferring Landline

dhphoto — Fri, 18 Jul 2025 11:43:37 GMT

My Virgin 18-month renewal is going to nearly double the price, so I contacted them and their best price for landline, internet & full tv package was about £120 a month

When I asked BT it wasn't far off the same, I have two internet feeds because of my work

Re: Transferring Landline

iniltous — Fri, 18 Jul 2025 13:35:33 GMT

Is the number you have with Virgin important and you want it transferred (ported) to BT or will any random BT supplied number do ?

Re: Transferring Landline

dhphoto — Fri, 18 Jul 2025 14:50:47 GMT

I managed to get Virgin down to a sensible price, so I'm staying with them, thanks for all the help