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Home Phone Adapter red light

Graham1999 — Thu, 31 Jul 2025 13:51:03 GMT

We have a working Home Phone Adapter. I bought a second adapter for elsewhere in the house, but when trying to register it I get a red light, after the yellow/blue flashing stops. I have 3 Home Phone Plus handsets registered to the Smart Hub 2.

Re: Home Phone Adapter red light

imjolly — Thu, 31 Jul 2025 14:02:39 GMT

according to the spec you can register 5 devices to the SH2 - is it possible adapter is to far from the SH2

Re: Home Phone Adapter red light

Graham1999 — Thu, 31 Jul 2025 14:21:17 GMT

Nope. The Adapter is right next to the SH2 for registration. I wondered if another device is taking one of the 5 slots, but don't know how to identify them in the Hub manager. I understand the Hub acts as a DECT base station, and the phones do not connect by WiFi.

Re: Home Phone Adapter red light

Graham1999 — Thu, 31 Jul 2025 15:21:42 GMT

Thank you imjolly. With your extra input I have worked this out. I think I must have used an extra registration slots when registering the handset - I was probably impatient! So all 5 slote were taken before i tried to connect the second HPA.

I could not delete the handsets from the hub using the method of logging into the Hub, but in fact they can be deregistered by using the handset themselves - I don't think I read this anywhere.

Thanks again for your help.