This topic

Sms

Mo7 — Sun, 14 Sep 2025 15:18:18 GMT

For the past week i have been getting multiple calls a day on my landline with regards to sms that was converted by bt to a voice message. This is from a single text sent a week ago, yet am getting calls daily from bt . The voicecall does not even allow me to view the message or options as when i press either option it goes to a dead tone

I have rang the 0800 number to ammend sms curfew and so on but when i clip option to go further, i get another dead tone . Please assist

Re: Sms

shakey1981 — Sun, 14 Sep 2025 16:07:40 GMT

@Mo7

dont use any in the text messages the fact this number is not even listed under digitail voice

https://www.bt.com/help/contact-bt/technical-support/landline

and use message us function (your actully talking to bt then via live chat

also very likely that this is telling you of a change or its a scam

or you have already moved to digtail voice and you cant cant actully make out going calls untill you adapt your phone ask bt via live chat info above

Re: Sms

truCido — Sun, 14 Sep 2025 20:46:02 GMT

They seem to have updated it recently and it now comes from an 0800 number and a different voice.

Strange question when you answer the call do you say hello or anything? Weirdly I found I needed to say something

Re: Sms

shakey1981 — Sun, 14 Sep 2025 21:22:14 GMT

@truCido

idont know i havebr moving to digital voice i do not know if you are inforned via your landline this is likely to be automated message that waits untill you speak to relay the message to uou but constant nessage souns a bit strange to me if you get anymore i would contact BT directly just to check if this is normal for them to do this
maybe the constant messages will stop now you have spoke