https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-Manage-Calling-Features-quot-Sorry-there-s-been-a/m-p/2447633#M105369 <P>We've been trying to "Mange our calling features" to reduce our calling plan, &amp; since being switched to DV &amp; also get rid of the BT answering service they're still charging us for with little success.<BR /><BR />3 different PC's/ Tablets,&nbsp; 3 operating systems, &amp; 6 different browsers haven't helped&nbsp; anyone else suffering the same problem - error screenshot as below.<BR /><BR />Unless anyone can suggest another link/work around it looks like I'll have to call C/S on 0330 1234 150&nbsp;<BR />- I suppose "It's good to talk" as they used to tell us in the adverts......<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" style="width: 912px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87175i8ABDF8D83121661C/image-size/large?v=v2&amp;px=999" role="button" title="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" alt="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" /></span></P> Tue, 04 Nov 2025 18:08:41 GMT GARRY_AND_SUSIE 2025-11-04T18:08:41Z https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-Manage-Calling-Features-quot-Sorry-there-s-been-a/m-p/2447633#M105369 <P>We've been trying to "Mange our calling features" to reduce our calling plan, &amp; since being switched to DV &amp; also get rid of the BT answering service they're still charging us for with little success.<BR /><BR />3 different PC's/ Tablets,&nbsp; 3 operating systems, &amp; 6 different browsers haven't helped&nbsp; anyone else suffering the same problem - error screenshot as below.<BR /><BR />Unless anyone can suggest another link/work around it looks like I'll have to call C/S on 0330 1234 150&nbsp;<BR />- I suppose "It's good to talk" as they used to tell us in the adverts......<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" style="width: 912px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87175i8ABDF8D83121661C/image-size/large?v=v2&amp;px=999" role="button" title="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" alt="BT Manage calling features Fault Screenshot_2025-11-04_17-57-31.jpg" /></span></P> Tue, 04 Nov 2025 18:08:41 GMT https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-Manage-Calling-Features-quot-Sorry-there-s-been-a/m-p/2447633#M105369 GARRY_AND_SUSIE 2025-11-04T18:08:41Z https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-Manage-Calling-Features-quot-Sorry-there-s-been-a/m-p/2447687#M105387 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/207">@GARRY_AND_SUSIE</a></SPAN>.<BR /><BR />Thanks for visiting the BT Community<BR /><BR />You have tried everything we would recommend to confirm its not a device or browser issue, with it happening across all devices it does indicate an issue with the account or service itself that will need a guide to take a look. So I would recommend<A href="https://www.bt.com/help/contact-bt/technical-support/landline" target="_blank"> calling or messaging us</A> when you can.<BR /><BR />Alex</P> Wed, 05 Nov 2025 08:40:30 GMT https://community.bt.com/t5/Home-phone-including-Digital/Unable-to-Manage-Calling-Features-quot-Sorry-there-s-been-a/m-p/2447687#M105387 Alex_H 2025-11-05T08:40:30Z