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BT Smart Hub 2 phone connection

PeteE46 — Thu, 06 Nov 2025 16:37:58 GMT

Hi. Does anyone know what plug I need to connect my Landline phone cable into the Smart Hub 2 Green Phone socket as all my standard phone connectors are too large to fit into the socket. Thanks in advance

Re: BT Smart Hub 2 phone connection

licquorice — Thu, 06 Nov 2025 17:05:14 GMT

It is a standard BT431 socket. Exactly the same as your normal phone socket.

If your plug won't fit it must be non-standard.

Re: BT Smart Hub 2 phone connection

PeteE46 — Thu, 06 Nov 2025 17:23:30 GMT

Thanks for the information. I'll get a BT431 connector.

Re: BT Smart Hub 2 phone connection

iniltous — Thu, 06 Nov 2025 19:18:22 GMT

Why doesn’t your current phone have this anyway , presumably it’s connected to a standard telephone socket that accepts a BT431 plug.

Re: BT Smart Hub 2 phone connection

PeteE46 — Thu, 06 Nov 2025 19:42:45 GMT

All my phone cable connects must be at least 20 years old so obviously things get updated, Like I said I'll get the correct connector. Thanks for your replies.

Re: BT Smart Hub 2 phone connection

licquorice — Thu, 06 Nov 2025 20:08:09 GMT

They should still be BT431 however old they are.

Re: BT Smart Hub 2 phone connection

chrisjp — Thu, 06 Nov 2025 22:59:45 GMT

Yes, all phones got BT431 plugs on their cables when PO Telephones (as they then were) discontinued hardwiring of phones, installed instead the master socket and allowed customers to buy their own phones. That must be around 40 years ago, so phones with any other sort of plug must be VERY old indeed.