This topic

Announced calls

brocsman — Tue, 02 Dec 2025 11:01:15 GMT

My phone has begun to make some calls 'announced'. I had nothing to do with it, and I don't want it. How can I stop it?

Re: Announced calls

imjolly — Tue, 02 Dec 2025 13:46:38 GMT

are you a BT broadband customer and if so are you on digital voice? which type/make of phone are you using? this more likely to be a setting on your phone have you checked the manual?

Re: Announced calls

brocsman — Tue, 02 Dec 2025 16:12:36 GMT

Thanks for the reply.

No I'm not a BT Broadband customer, but I use a BT phone for the landline. I've scoured the settings for anything which mentions announced calls, with no luck. Any ideas?

Re: Announced calls

brocsman — Tue, 02 Dec 2025 21:18:36 GMT

I'm surprised to see that there is an accepted solution to my problem, as I haven't solved it. Read the manual doesn't do it for me. I'll look elsewhere.

Re: Announced calls

truCido — Tue, 02 Dec 2025 21:38:56 GMT

What phone is it?

Re: Announced calls

brocsman — Mon, 15 Dec 2025 09:42:05 GMT

BT advanced phone Z trio

Re: Announced calls

iniltous — Mon, 15 Dec 2025 10:03:19 GMT

What company provide your telephone service , you say you are not a BT broadband customer , are you a BT customer for telephony or it’s just you happen to use a BT branded telephone instrument, and could just as easily have a Panasonic or other make of phone , so the only connection to BT is a BT branded handset ?
If it’s just a BT branded phone , the user manual is available on line and there are various 0800 type numbers for help using the product.

Re: Announced calls

brocsman — Mon, 22 Dec 2025 09:05:37 GMT

I use Zen for broadband and landline, so it's just a branded handset. I'll search for t he man ual. Thanks