Access of bt mobile voicemail from Australia

tommymcg — Wed, 14 Jan 2026 01:13:53 GMT

Hi Folks

Currently in Australia and I am unable to access my bt mobile voicemail. I have read some of the suggestions and setting of a pin before leaving the UK and I must admit I was unaware this had to be carried out.

When I access the voicemail from Australia all I receive is an engaged tone, is this correct? no greeting or opportunity to enter a pin?

Any advice would be greatly appreciated

Re: Access of bt mobile voicemail from Australia

Kimberlin — Wed, 14 Jan 2026 08:00:42 GMT

@tommymcg

Have a read of these:

https://community.bt.com/t5/Home-phone-including-Digital/Set-up-my-voice-mail-from-abroad/td-p/2288176

https://community.bt.com/t5/Home-phone-including-Digital/Voicemails-while-on-holiday-abroad/td-p/2440146

https://www.bt.com/help/landline/using-bt-answer-1571-voicemail

https://www.bt.com/help/landline/all-about-voicemail-for-digital-voice-

Google is your friend, all of this information is easily accessible on a search, or use the search function on this forum.

To be honest if you are going away, in the future, you might be better off just leaving a voice message telling folks to contact you on an email address, just use a throwaway email address you can access on your phone.

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Access of bt mobile voicemail from Australia

Re: Access of bt mobile voicemail from Australia