This topic

On my Premium Phone Trio can't access answer phone anymore

Dlhumphris — Thu, 15 Jan 2026 13:25:37 GMT

I have answer phone messages I can't access.

When I go to view messages it says "Another handset is using this feature ". I get the same message on all handsets.

Re: On my Premium Phone Trio can't access answer phone anymore

Katie_B — Fri, 16 Jan 2026 14:43:20 GMT

Thanks for coming here.

I'd recommend unplugging the main base stations power adapter from the socket for a few minutes. Please then plug it back in and let us know how you get on.

Katie 🙂

Re: On my Premium Phone Trio can't access answer phone anymore

Dlhumphris — Fri, 16 Jan 2026 17:25:37 GMT

Hi Katie,

That has resolved the issue.

Thanks,

David

Re: On my Premium Phone Trio can't access answer phone anymore

Michael_D — Sat, 17 Jan 2026 09:02:51 GMT

Brilliant news @Dlhumphris, I'm glad to hear it.

I'll let Katie know as well.

Take care and have a great weekend.

Michael