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700 mins package not longer available?

Anyuser — Wed, 11 Feb 2026 12:06:55 GMT

Due to renew broadband and landline but only being offered PAYG at £3 per month and Unlimited calls at £18 a month. Currently on 700 mins at £8.51 a month. Is 700 mins really no longer available and only PAYG or Unlimited or am I being misled/upsold.

Re: 700 mins package not longer available?

imjolly — Wed, 11 Feb 2026 12:16:18 GMT

only call packages now sold by BT are PAYG or unlimited calls. you should be able to negotiate a better unlimited deal when you renew your contract

Re: 700 mins package not longer available?

iniltous — Wed, 11 Feb 2026 12:30:15 GMT

From what I’ve seen, it appears that 700 mins for some unfathomable reason is only available to telephony only customers (as well as PAYG and Unlimited Minutes) but broadband customers only get to choose between PAYG and Unlimited.

As stated , the website price for both is negotiable, a target for Unlimited seems to be in the £12 region.

Re: 700 mins package not longer available?

Anyuser — Thu, 12 Feb 2026 16:50:19 GMT

Thank you both

Re: 700 mins package not longer available?

Tim123 — Thu, 19 Feb 2026 00:37:21 GMT

500 Minutes and 700 Minutes are mentioned here in the small print under 'BT Home Phone' and also in the tariff guide. Neither is referred to in the former as being a legacy plan. The tariff guide says that 500 is no longer sold, but doesn't say that about 700 (although BT obviously no longer want to promote it).

The jump in price from PAYG to Unlimited is so great, it would be very unfair of them not to offer something in-between. Does anyone really need truly unlimited minutes, unless they are a business? Even BT's cheapest plan used to give inclusive calls to standard UK landlines at weekends. The value now is very poor. The old plans, which gave unlimited inclusive calls of up to 1 hour, made it much easier for users to keep track of their usage. Moving to monthly capped minute plans was a ploy to encourage people to sign up for the very expensive Unlimited so as not to have the worry of keeping track. And now, even those capped plans (promoted at the time as being more modern, in line with mobile phone operators' plans) are being squeezed out. Mobile phone providers offer several monthly allowance options, so this is a backward step.