This topic https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456379#M106369 <P>They could be faulty, they may have the ‘ringer’ set to ‘off’ , the batteries inside them may be &nbsp;past it .<BR />Try changing the battery, check the ringer settings , reset to factory settings and pair them to the hub again.<BR />There is nothing special or magical about these phones , they are essentially no different to any other DECT cordless phone system.</P> Sat, 28 Feb 2026 08:40:55 GMT iniltous 2026-02-28T08:40:55Z I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by wif https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456305#M106355 <P>I have 4 BT Digital voice handsets, only two of the handsets' rings all connected to smart hub by Wi-Fi and show incoming call on display.</P> Fri, 27 Feb 2026 10:33:37 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456305#M106355 raymond1234 2026-02-27T10:33:37Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456327#M106356 <P>your phones connect to the SH2 using DECT not wifi - this has been covered many times on the forum</P> Fri, 27 Feb 2026 12:15:18 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456327#M106356 imjolly 2026-02-27T12:15:18Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456360#M106365 <P>Thank you for that, unfortunately does not answer my problem</P> Fri, 27 Feb 2026 17:23:35 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456360#M106365 raymond1234 2026-02-27T17:23:35Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456367#M106366 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/4999">@raymond1234</a>&nbsp; With respect, ask the question you actually wish to be answered. Some folks will look at your initial post and wonder what it is you’re asking.</P> Fri, 27 Feb 2026 19:52:57 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456367#M106366 Kimberlin 2026-02-27T19:52:57Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456377#M106367 <P>Thank You, I did think my question was clear, I have 4 handsets only two ring on incoming call, question is why?</P> Sat, 28 Feb 2026 08:32:37 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456377#M106367 raymond1234 2026-02-28T08:32:37Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456378#M106368 <P>I suspect the 2 that don't ring have been accidentally configured not to. Check the settings.</P><P>Failing that, try de-registering them from the hub and re-register them.</P> Sat, 28 Feb 2026 08:37:50 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456378#M106368 licquorice 2026-02-28T08:37:50Z Re: I have 4 BT Digital voice handsets, only two of the handset's ring all connected to smart hub by https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456379#M106369 <P>They could be faulty, they may have the ‘ringer’ set to ‘off’ , the batteries inside them may be &nbsp;past it .<BR />Try changing the battery, check the ringer settings , reset to factory settings and pair them to the hub again.<BR />There is nothing special or magical about these phones , they are essentially no different to any other DECT cordless phone system.</P> Sat, 28 Feb 2026 08:40:55 GMT https://community.bt.com/t5/Home-phone-including-Digital/I-have-4-BT-Digital-voice-handsets-only-two-of-the-handset-s/m-p/2456379#M106369 iniltous 2026-02-28T08:40:55Z