This topic

Call Protect Blocklist

northshields — Wed, 29 Apr 2026 09:29:57 GMT

Yesterday I received a constant stream of calls on my landline from a withheld number. As soon as it stopped ringing it would start again seven or eight times. Once I answered but there was nothing there, either human or recorded.

This morning I went into Call Protect and tried to block it but always got he following message

"Error while saving your changes. Please try again"

Does anyone know what might be going on?

Re: Call Protect Blocklist

Kimberlin — Wed, 29 Apr 2026 09:39:49 GMT

@northshields There could be a temporary system fault or error. In the meantime, if you are perhaps not fully familiar with call protect and its functions, see thread:

https://www.bt.com/help/landline/fix-a-problem/i-need-help-with-nuisance-scam-calls/bt-call-protect----how-to-----guide

Re: Call Protect Blocklist

northshields — Wed, 29 Apr 2026 16:03:01 GMT

Kimberlin.

Thank you for that reply. It is certainly possible that it was down to a line fault although I suppose (for no very good reason) that I expected that in that case it would have shown as number unavailable rather than withheld.