BT4500 adding additional handset errors

Sunray — Tue, 25 Aug 2026 00:06:05 GMT

Hi,

I've just added a 4th handset but I don't have full functionality.

Most notably I have no call log available on it and additionally calls made on the additional handset are not included in the log on other handsets.

Something else strange was I had to deregister handset 5 to register (there is also a handset 4 registered) although this was a trio system and there has never been 5 handsets.

It's not the end of the world but it would be nice to have this function working.

Re: BT4500 adding additional handset errors

Rach_H — Wed, 26 Aug 2026 11:13:51 GMT

Hi @Sunray,

Welcome to the Community!

I'm sorry to hear about the trouble you're having with your latest handset. It may be worth reaching out to the team who deals with this handset specifically, and they can take a look into this.

Rach

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BT4500 adding additional handset errors

Re: BT4500 adding additional handset errors