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Digital Voice Service Not Ready

philc43 — Mon, 12 Oct 2026 11:25:30 GMT

Today my Digital Voice Phone has stopped working. Status: Service not ready. This is the first time I have had a problem with it since it was activated many months ago.

Broadband is fine and the phone is registered to the hub.

Tried online support and apparently no issues affecting my area.

Re: Digital Voice Service Not Ready

garybs29 — Mon, 12 Oct 2026 11:31:21 GMT

They're doing the usual of not being proactive with info/updates. Mine is the same so called earlier & got a helpful person who was just made aware of an issue & said expected fix within 24 hours

Re: Digital Voice Service Not Ready

philc43 — Mon, 12 Oct 2026 11:35:18 GMT

Thanks - so I'm not alone. Something happened at around 01:00 am this morning. Here are my event logs - after a system restart the date reset to 01 Oct. Something is definitely off!

00:00:07, 01 Oct.

2.4G WPS feature enabled

00:00:07, 01 Oct.

2.4G WPA2 mode selected

00:00:07, 01 Oct.

2.4G WiFi UP

00:00:07, 01 Oct.

5G WPS feature enabled

00:00:07, 01 Oct.

5G WPA2 mode selected

00:00:07, 01 Oct.

5G WiFi UP

00:00:00, 01 Oct.

WAN Auto-sensing last connection port: Ethernet WAN

01:00:01, 12 Oct.

System restart, reason: SAAF

01:00:00, 12 Oct.

TLS 0 Close

01:00:00, 12 Oct.

SIP 58c72773 SEND 200 NOTIFY

01:00:00, 12 Oct.

SIP 58c72773 RECV NOTIFY

01:00:00, 12 Oct.

SIP 58c72773 RECV 200 SUBSCRIBE

01:00:00, 12 Oct.

SIP 58c72773 SEND SUBSCRIBE

01:00:00, 12 Oct.

SIP De-registrations

Re: Digital Voice Service Not Ready

garybs29 — Mon, 12 Oct 2026 11:42:28 GMT

All i was told was something happened last night. The DV shows issues just after 3am howevee about 8.45 last night my tv box lost connection & took a full reset of hub & tv box then restart of tv box again to.work so don't know if that was part of issue too

Re: Digital Voice Service Not Ready

philc43 — Mon, 12 Oct 2026 15:43:16 GMT

As of 16:30 today it seems to be fixed.