This topic

Tansfer contact list to Digital Voice handset

jpadeutsch — Thu, 13 Jan 2022 14:39:09 GMT

Has anyone discovered a way to transfer contact list from my previous cordless phones (BT4600)?

I know that officially it is not possible, but maybe someone has found a way to do it.

Re: Tansfer contact list to Digital Voice handset

imjolly — Thu, 13 Jan 2022 15:04:51 GMT

from previous posts you cannot export contacts from the BT 4600 so cannot transfer to any phone never mind DV

Re: Tansfer contact list to Digital Voice handset

K5054 — Thu, 31 Mar 2022 05:14:34 GMT

hello imjolly
I've just signed up to BT's Full Fibre 900 with HALO 3
BTW only getting 100Mbps
Along with the package I get two Digital Voice Handsets so please confirm I cannot Transfer my BT 4600 contacts to the DVH - sorry I'm a darned nuisance on a learning curve with these new fangled gizmo's...joe

Re: Tansfer contact list to Digital Voice handset

Keith_Beddoe — Thu, 31 Mar 2022 05:42:21 GMT

@K5054

You cannot transfer contacts.

Just plug your BT4600 base unit into the phone socket on the back of the smart hub 2, and just carry on using that, you do not have to use the new handsets.

If your BT4600 base unit is not near the home hub, then as for a free Digital Voice Adapter instead, and you can plug the base unit in anywhere.

Re: Tansfer contact list to Digital Voice handset

kenmo2 — Fri, 09 Dec 2022 18:53:22 GMT

Thank you! I was very disappointed with the Alexa Digital Voice phones. Poor quality and a nightmare having to type in 100+ contacts. Really backward step with modern technology. Your tip works fine and I have kept my old phones and sent the new ones back.

Re: Tansfer contact list to Digital Voice handset

MisstickMeg — Fri, 03 Feb 2023 15:34:40 GMT

Thanks @Keith_Beddoe

I wonder what possible reason there could be for this. Perhaps all the people at BT HQ have slaves to do this kind of menial task for them.

Re: Tansfer contact list to Digital Voice handset

sandra51 — Mon, 20 Feb 2023 12:26:40 GMT

I have not been able to transfer my contacts from my BT 8600 phone to the new Digital Voice handsets but I did manage to export my contacts from my iPhone to my computer as a .vcf file then open up the hub management page in my browser and import them.

Some of them have not imported both landline and mobile numbers correctly so I am currently in the process of converting the .vcf to a .csc file so that I can edit them on the computer, much easier than tediously entering everything on the phone, then I will convert it back to a .vcf and hopefully it will import it more accurately than how it is at the moment.

Re: Tansfer contact list to Digital Voice handset

Keith_Beddoe — Mon, 20 Feb 2023 12:40:13 GMT

@sandra51

I would not be getting rid of the BT 8600, as it has features like call blocking by "whitelist" which is not present on the BT supplied phones, so you are likely to get a lot more scam calls.

Re: Tansfer contact list to Digital Voice handset

sandra51 — Mon, 20 Feb 2023 12:51:56 GMT

I will be keeping them until they break, as I was disappointed to find that I slipped up by getting the two basic phones instead of the single advanced one, as I have no need for Alexa on my phone and thought that was the only additional feature and I didn't know that I could simply plug my existing base station into the router and continue to use them.

I like the one button call blocking feature of the new handsets but find it very annoying that the key pad is not illuminated like it has been on every handset I have had since the start of the 21st century and I cannot believe that these handsets don't have it.

Re: Tansfer contact list to Digital Voice handset

Keith_Beddoe — Mon, 20 Feb 2023 14:42:54 GMT

My BT 4600 phones have a one button block, but I have never used it as all unknown callers have to announce themselves, so I never get any spam calls.

Re: Tansfer contact list to Digital Voice handset

MisstickMeg — Mon, 20 Feb 2023 15:41:41 GMT

Hi @sandra51

Do you mean you have been able to export your iPhone contacts to your computer and then import them to your DV handset via the hub management page?

Re: Tansfer contact list to Digital Voice handset

sandra51 — Mon, 20 Feb 2023 16:46:57 GMT

Yes, I exported them using iCloud as a .vcf file

I then opened the hub manager in my browser, wet to contacts, browse for the file and imported it.

It's not perfect as for some reason it has not done both the landline and mobile numbers of some contacts but it's a start.

I am going to try one of the others in that list to export my contacts as a .csv later so that I can hopefully edit it and then convert it to a cfv to see if it will import it more accurately with all the numbers.

Re: Tansfer contact list to Digital Voice handset

MisstickMeg — Mon, 20 Feb 2023 16:42:19 GMT

I see. Thank you. I wonder if my 500+ contacts on my phone will all import...

Re: Tansfer contact list to Digital Voice handset

MisstickMeg — Mon, 20 Feb 2023 16:43:29 GMT

That's ok, I'm not using Windows but thanks anyway.

Re: Tansfer contact list to Digital Voice handset

sandra51 — Mon, 20 Feb 2023 16:46:27 GMT

If its activated it will do them I think, all but as I said you will find that you may have to do some editing but it should be easier than manually entering the names and numbers on the phone.

Re: Tansfer contact list to Digital Voice handset

djh22 — Mon, 20 Feb 2023 23:25:03 GMT

Just as a matter of interest, will the BT 4600 work if the base is plugged into the hub via a phone extension cable ?

And can you use a BT 4600 and a digital voice handset on the same Hub ?

Re: Tansfer contact list to Digital Voice handset

Keith_Beddoe — Tue, 21 Feb 2023 06:22:59 GMT

Yes it will.

You can use both but the DV handsets are likely to ring for a short while while the BT4600 deals with the call.

Re: Tansfer contact list to Digital Voice handset

djh22 — Tue, 21 Feb 2023 08:05:51 GMT

Thanks Keith, sounds good,haven't moved back to BT from PN yet but seriously thinking about it.
Cheers,
Del.

Re: Tansfer contact list to Digital Voice handset

Anonymous — Tue, 21 Feb 2023 08:51:44 GMT

For those wanting to import a contact list it would be worth searching the forum for "vcf" to see others' experiences. May save you re-inventing the wheel.

@MisstickMeg

I believe there's a maximum of 500 entries for contacts in the SH2.

Re: Tansfer contact list to Digital Voice handset

pottyperson — Tue, 21 Feb 2023 09:56:41 GMT

@djh22 wrote:

And can you use a BT 4600 and a digital voice handset on the same Hub ?

You can, as @Keith_Beddoe says, but you might find that the handsets don't fully sync. For example, a call answered on the DV phone can show as a missed call on the other.