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Digital Voice

Lenjam — Thu, 07 Apr 2022 09:47:55 GMT

I am about to use the 'Call Divert' function for the first time to connect to my mobile as I will be unavailable for a couple of days. The setup is straight forward but I can't find any instructions as to how you cancel/turn off the divert function on the DV handset when you no longer require it.

Can anybody help? it's probably something simple & obvious🙄

Thx in advance

Re: Digital Voice

jac_95 — Thu, 07 Apr 2022 09:50:25 GMT

Hi Lenjam,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

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Re: Digital Voice

VeteranISPUser — Thu, 07 Apr 2022 10:00:27 GMT

Hi @Lenjam

On my DV phone with Alexa it is very simple:

Hitting direction left on the phone, it should take you to the Call Diversion menu.

Choose the Edit button (right hand side) and simply choose Cancel divert.

Re: Digital Voice

Lenjam — Thu, 07 Apr 2022 13:35:01 GMT

Thx Vet,

Simples & Obvious 🙄