https://community.bt.com/t5/Home-phone-including-Digital/Update-message-on-phone/m-p/2231828#M84159 <P>Why does my phone keep showing message that it can't update software? We have had phones nearly a month and it keeps showing same message&nbsp;</P> Thu, 12 May 2022 09:42:26 GMT Bevann 2022-05-12T09:42:26Z https://community.bt.com/t5/Home-phone-including-Digital/Update-message-on-phone/m-p/2231828#M84159 <P>Why does my phone keep showing message that it can't update software? We have had phones nearly a month and it keeps showing same message&nbsp;</P> Thu, 12 May 2022 09:42:26 GMT https://community.bt.com/t5/Home-phone-including-Digital/Update-message-on-phone/m-p/2231828#M84159 Bevann 2022-05-12T09:42:26Z https://community.bt.com/t5/Home-phone-including-Digital/Update-message-on-phone/m-p/2231869#M84170 <P>have you tried going phone menu and then selecting reset?</P> Thu, 12 May 2022 13:25:33 GMT https://community.bt.com/t5/Home-phone-including-Digital/Update-message-on-phone/m-p/2231869#M84170 imjolly 2022-05-12T13:25:33Z