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Re: Help with Digital voice - very few incoming calls can dial in - BT runaround

2ndFret — Wed, 11 May 2022 19:27:32 GMT

Nothing has changed - I've had no incoming calls since 30.3.22, it's now 11.5.22. Even though my number was originally a BT number, the problem started as soon as the number was switched. The DV service worked initially with the new number BT supplied but failed completely on switching. So the lesson is to put up with the trouble of not having a familiar number and DO NOT ask for for a number change.

Re: Re: Help with Digital voice - very few incoming calls can dial in - BT runaround

jac_95 — Wed, 11 May 2022 19:35:25 GMT

Hi 2ndFret,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Help with Digital voice - very few incoming calls can dial in - BT runaround

imjolly — Wed, 11 May 2022 19:36:12 GMT

I moved your post to start your own thread so replies will apply to you and not the other thread originator

What happens if you phone your number from mobile

If you dial 17070 what number is repeated?

Re: Help with Digital voice - very few incoming calls can dial in - BT runaround

2ndFret — Sat, 14 May 2022 22:02:58 GMT

From mobile I get line busy. From 17070 I get the number registered on the phone.