account does not have correct phone number

2ndFret — Mon, 23 May 2022 22:00:10 GMT

My BT account lists a phone number different to the one obtained by phoning 17070. I have pointed this out to the 150 people to no effect. Am I permitted to change this myself maybe using account manager?

Re: account does not have correct phone number

MandyF — Tue, 24 May 2022 08:00:33 GMT

Hi @2ndFret,

I'm sorry to hear the information on your MyBT is incorrect. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thank you

MandyF

This topic

account does not have correct phone number

Re: account does not have correct phone number