This topic

Digital Voice

fizzical — Mon, 06 Jun 2022 11:50:37 GMT

I currently have 3 handsets, do you only get one when you upgrade?

Re: Digital Voice

VeteranISPUser — Mon, 06 Jun 2022 12:06:12 GMT

@fizzicalwrote:
I currently have 3 handsets, do you only get one when you upgrade?

Hi @fizzical Or carry on using your 3 handsets.

Re: Digital Voice

fizzical — Mon, 06 Jun 2022 12:11:53 GMT

But then you don't get the full benefit of Digital Voice?

Re: Digital Voice

licquorice — Mon, 06 Jun 2022 12:21:36 GMT

You get either 2 basic or 1 advanced handset

Re: Digital Voice

fizzical — Mon, 06 Jun 2022 12:27:29 GMT

Thank you, would my existing handsets be compatible with the new advanced one?

Re: Digital Voice

pottyperson — Mon, 06 Jun 2022 12:56:35 GMT

@fizzical wrote:
Thank you, would my existing handsets be compatible with the new advanced one?

Yes, just plug the base unit into the phone socket in the back of the hub. You can use the supplied handset(s) alongside your existing ones if you want.

Re: Digital Voice

VeteranISPUser — Mon, 06 Jun 2022 13:05:36 GMT

Hi @fizzical

It is not simple to say they are compatible but you can use your existing 3 handsets together with the HD Phone giving you 4 handsets. New and old will not share contacts and you will need to be careful which system you are going to pick up voice mail.

I didn't personally mess about with mixing systems and picked up 3 extra Advanced HD phones with Alexa cheap from a well know auction site. You can also buy them new from BT.

BT Advanced Digital Home Phone with Alexa built-in (101806) | BT Shop

Re: Digital Voice

pottyperson — Mon, 06 Jun 2022 13:20:05 GMT

@VeteranISPUser wrote:

Hi @fizzical

It is not simple to say they are compatible but you can use your existing 3 handsets together with the HD Phone giving you 4 handsets. New and old will not share contacts and you will need to be careful which system you are going to pick up voice mail.

That's right, which is why I said "alongside". It's worth keeping at least one non-DV handset because of the danger of losing your contacts list if the router needs to be reset and you haven't faffed about exporting the list to a safe place.