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International Freedom text message seems odd

elong169 — Fri, 15 Jul 2022 16:38:29 GMT

Hi,

I got the international freedom add on on the 29th of last month and have, so far, used just over 300 minutes of it for the month. However, i got a text message by landline(!) today, telling me that I was about to hit my monthly calls limit and it would be updated on the 22nd. Afaict, i should only be about halfway thru my allowance for the month. Does anyone know what the truth of this is?

Re: International Freedom text message seems odd

-Richie- — Fri, 15 Jul 2022 19:20:13 GMT

The allowance will run from your billing cycle, the day your bill is produced the allowance resets, everyones billing date will vary, if you're unsure just look at www.bt.com/mybt and see the dates you're billed from.

Re: International Freedom text message seems odd

elong169 — Fri, 15 Jul 2022 19:29:31 GMT

yeah, i don't doubt that it runs from the 22nd. i'm more worried about my allowance running out before then when i'm only halfway thru it.

Re: International Freedom text message seems odd

-Richie- — Fri, 15 Jul 2022 19:38:14 GMT

If you do exceed the 10 hours, you then get a discounted rate which is what Friends & Family International pay, you can see the price per minute Here