This topic

New phone line

Mado21 — Fri, 05 Aug 2022 16:48:27 GMT

I have a connection from the telephone pole to my house, but no bt socket in the house

Does anyone know how to get one installed and who I should contact. Also how much does it cost

jac_95 — Fri, 05 Aug 2022 16:58:57 GMT

If you have a connection from the pole to the property where does the cable terminate, is there any Openreach box or unit in the property?

Do you have something like this?

Mado21 — Fri, 05 Aug 2022 18:11:49 GMT

this is were the cable ends

We have lived in the house for 20 years and always used virgin for broadband. But its gone to expensive and I am looking for a better deal

licquorice — Fri, 05 Aug 2022 18:20:34 GMT

Just order from your chosen supplier and whatever is required will be installed. What is there currently is pretty much irrelevant.

Keith_Beddoe — Fri, 05 Aug 2022 18:22:11 GMT

@Mado21 Whichever provider you use, will ask Openreach to fit a socket as part of the order.

Mado21 — Fri, 05 Aug 2022 18:43:54 GMT

I know that there would be a setup fee from my new supplier, but Would there be any charge from openreach

imjolly — Fri, 05 Aug 2022 18:47:28 GMT

The ISP cost which you would pay and the ISP settle with openreach. You don't pay openreach

Are you getting broadband as well?

Mado21 — Fri, 05 Aug 2022 19:00:42 GMT

I would be getting broadband, has any one got a idea of cost

licquorice — Fri, 05 Aug 2022 19:02:46 GMT

imjolly — Fri, 05 Aug 2022 19:30:05 GMT

If you enter your address this will show what type of broadband connection is available to you which will then help make decision of which package