This topic

Setting up call divert when not at home

XylemFlow — Mon, 08 Aug 2022 10:43:06 GMT

I am currently out of the country. I'd like to divert all calls to my mobile. I have purchased the call divert feature. However, it seems that I can only set up the divert from the home phone itself, which I obviously can't do. Is there a way to set up the divert remotely through the BT website?

Re: Setting up call divert when not at home

Keith_Beddoe — Mon, 08 Aug 2022 12:25:21 GMT

@XylemFlow

No, it has to be done from your home phone, for security reasons.

Re: Setting up call divert when not at home

XylemFlow — Mon, 08 Aug 2022 12:46:53 GMT

OK, maybe I can get someone to go and set it up. Thanks.

Re: Setting up call divert when not at home

Keith_Beddoe — Mon, 08 Aug 2022 12:54:41 GMT

Bear in mind that you will be charged for the forwarded part of the call, unless you have an inclusive call plan. This may work out to be expensive if you receive a lot of forwarded calls.