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Digital Voice and Fibre to Property

PhoneEnvy — Tue, 23 Aug 2022 09:44:50 GMT

I have received information about Digital Voice. I use BT Broadband and have a landline, which are both using Fibre to the house. My question is, is the switch over to Digital Voice necessary when Fibre is already available at our property.

Re: Digital Voice and Fibre to Property

jac_95 — Tue, 23 Aug 2022 09:52:16 GMT

Hi PhoneEnvy,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice and Fibre to Property

imjolly — Tue, 23 Aug 2022 11:46:58 GMT

your current phone connection to the ONT providing FVA is terminating and being replace by Digital Voice

Re: Digital Voice and Fibre to Property

PhoneEnvy — Tue, 23 Aug 2022 12:25:04 GMT

I am sorry but I don't understand the terms you are using - ONT and FVA?

Re: Digital Voice and Fibre to Property

licquorice — Tue, 23 Aug 2022 13:09:24 GMT

ONT is the fibre modem. FVA is Fibre Voice Access, a now defunct system that Openreach used for early voice over the fibre.

Re: Digital Voice and Fibre to Property

Anonymous — Tue, 23 Aug 2022 13:52:53 GMT

FVA setup looks something like this:

Re: Digital Voice and Fibre to Property

PhoneEnvy — Wed, 24 Aug 2022 08:14:30 GMT

Thank for the replies and explanations.

I was interested to find out if my landline would continue to work at switchover or not, if I did nothing. The BT engineer I spoke to did not know.