This topic

Redirect calls after landline is disconnected

wizzard — Tue, 13 Sep 2022 09:19:28 GMT

Moving to FTTP, I will lose my copper landline. Is there a way to redirect my calls or use a voicemail to tell callers of my mobile number to call?

Not sure if loosing the copper line means the old number will be "dead".

Re: Redirect calls after landline is disconnected

Les-Gibson — Tue, 13 Sep 2022 09:48:32 GMT

Unless you've opted for Broadband only - no landline then you will retain your number on Digital Voice

Re: Redirect calls after landline is disconnected

wizzard — Tue, 13 Sep 2022 09:55:50 GMT

I will have FTTP but the isp I want to move to does not provide digital phone yet (will in 2023). Hence I am looking to redirect

Re: Redirect calls after landline is disconnected

Les-Gibson — Tue, 13 Sep 2022 10:50:35 GMT

You might be able to port your existing landline number over to your new provider and remain on copper until they have digital capability.

Switching landline - Ofcom

Re: Redirect calls after landline is disconnected

wizzard — Tue, 13 Sep 2022 11:17:07 GMT

Not an option. My landline is with Virgin and they do not use the copper line. I think they use their own optic line.

Re: Redirect calls after landline is disconnected

Keith_Beddoe — Tue, 13 Sep 2022 11:19:54 GMT

@wizzard

I would think it unlikely you are going to be able to retain your number, unless you keep your Virgin home phone, on their own network. They do not use the Openreach copper network.