This topic

Digital-Voice

flyer32 — Tue, 04 Oct 2022 19:40:48 GMT

Original set-up o.k. but I have inadvertently turned off all incoming calls, so nobody can contact me. How can I correct this?

Re: Digital-Voice

Les-Gibson — Tue, 04 Oct 2022 20:11:13 GMT

Have you accidentally activated Call Diversion

Re: Digital-Voice

flyer32 — Wed, 05 Oct 2022 19:23:02 GMT

Hi Les. Thanks but cancelling call diversion does not sort out the problem. Still no calls getting to me. flyer32

Re: Digital-Voice

flyer32 — Wed, 05 Oct 2022 19:46:55 GMT

Further to the above,I did a test call which had no rings although the phone number was shown

and the call was sent to 1571. Could it be a Sound problem?

Re: Digital-Voice

imjolly — Wed, 05 Oct 2022 19:50:41 GMT

Check MYBT go manage package then digital voice and check you don't have 1571 set to answer immediately so phone does not ring as goes direct to voicemail

Re: Digital-Voice

flyer32 — Thu, 06 Oct 2022 19:00:09 GMT

Checked Mybt and the 1571 delay was set to 7 rings, so it's not that. Took the opportunity to set delay to 10 rings. My son tested the problem,and thinks I have dialling rings too low or "off".He

said he could hear the dialling rings from his calling phone. How do I set dialling sound back on?

Re: Digital-Voice

NeilO — Fri, 07 Oct 2022 09:50:03 GMT

@flyer32 thanks for posting, I'm sorry to see your phone isn't ringing. What phone handset are you using?

Thanks

Neil

Re: Digital-Voice

flyer32 — Fri, 07 Oct 2022 15:56:57 GMT

Hi Neilo, The handset is an "Advanced Digital Home Phone", and my son has fixed the problem

and incoming calls now ring O.K. I don't know what he did but I would like to know for my own

satisfaction. I need to know how I messed it up in the first place. Many thanks