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Landline Down in Aberdeen

Eve2309 — Fri, 07 Oct 2022 11:22:15 GMT

I have had no Landline for 36 hours. Phoned my provider which is Now TV and they said that Openreach is fixing it. Can't find anything about this problem online. A major problem as my 88-year-old mother lives with me and need the landline. Can anyone help or provide a telephone number that I can phone to chase up. Thank you

Re: Landline Down in Aberdeen

garybs29 — Fri, 07 Oct 2022 11:24:12 GMT

You'll have to contact Now, they have the relationship with openreach. Nobody here or at BT can help

Re: Landline Down in Aberdeen

imjolly — Fri, 07 Oct 2022 11:24:58 GMT

you need to contact your provider Now tv as this is a customer forum for BT Retail and there are no links from here to openreach

Re: Landline Down in Aberdeen

Keith_Beddoe — Fri, 07 Oct 2022 11:26:16 GMT

@Eve2309

This is a BT Retail Customer Forum and has no connection to Openreach.

You need to chase up your own provider, Now TV.

Sorry, this BT forum cannot help with this.

Try your provider`s forum https://community.nowtv.com/t5/Forums/ct-p/Forums

Re: Landline Down in Aberdeen

Eve2309 — Fri, 07 Oct 2022 12:33:45 GMT

Thank you for explaining

Re: Landline Down in Aberdeen

Anonymous — Fri, 07 Oct 2022 13:09:44 GMT

https://help.nowtv.com/article/accessibility-support