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query on ringtones/voice volume adjustment: digital voice

hjr — Wed, 19 Oct 2022 19:00:13 GMT

Hi all

I've just moved house and have a new broadband/phone setup with BT SH2 and 2 advanced digital voice handsets. I've set one handset up, and am trying to figure out how to adjust the speech volume, which is a bit quiet for my ageing ear! Is this possible? Also, is there a choice of ringtones, and if so, where?

Thanks in advance

Heather

Re: query on ringtones/voice volume adjustment: digital voice

jac_95 — Wed, 19 Oct 2022 19:02:16 GMT

Hi hjr,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

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Re: query on ringtones/voice volume adjustment: digital voice

imjolly — Wed, 19 Oct 2022 19:34:16 GMT

You need to go to setting on the DV handset scroll through the options and you can make the changes you need

Re: query on ringtones/voice volume adjustment: digital voice

hjr — Wed, 19 Oct 2022 20:39:48 GMT

Thanks - I did finally find the ringtone options! I still haven't managed to find a volume control though - just 'standard' and 'treble' etc under the settings. Maybe looking in the wrong place?

Re: query on ringtones/voice volume adjustment: digital voice

RIC9380 — Thu, 20 Oct 2022 09:02:39 GMT

Hello.

See page 16 of the manual here which should answer your question:

BT-Advanced-Digital-Home-Phone-User-Guide.pdf

RIC9380

Re: query on ringtones/voice volume adjustment: digital voice

pottyperson — Thu, 20 Oct 2022 09:22:42 GMT

That link goes to the options the OP has already located. I can't find any option to adjust the caller's voice volume and conclude that there isn't one.

Re: query on ringtones/voice volume adjustment: digital voice

RIC9380 — Thu, 20 Oct 2022 09:29:48 GMT

It says:

Changing the call volume
When you’re on a call, use the Vol.+
and Vol.- buttons to adjust the volume
in the earpiece, or speaker if using
hands-free.

Amplify
If you need an extra volume boost,
keep pressing the Vol. + button until
Amplify appears. Amplify will switch
off again once you’ve finished.

Works for me 😀

RIC9380

Re: query on ringtones/voice volume adjustment: digital voice

hjr — Thu, 20 Oct 2022 11:12:44 GMT

Thanks for all your help. I finally found the volume adjust control. It was very difficult for an older person to see, hence my silly question! I caught it by peering for ages at the handset and finally found it on the central dial! Simples ... Doh!

Re: query on ringtones/voice volume adjustment: digital voice

RIC9380 — Thu, 20 Oct 2022 11:14:45 GMT

No worries, hjr. It baffled me for ages too. Glad you got there.
RIC9380