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DECT phone and upgrade to Full Fibre

if — Thu, 27 Oct 2022 09:41:45 GMT

I will be getting upgraded to Full Fibre in 4 weeks time.

My current Hub does not have a socket to plug in my DECT phone.

Will an appropriate Hub be sent to me, will the engineer provide one or do I need to request one?

Re: DECT phone and upgrade to Full Fibre

imjolly — Thu, 27 Oct 2022 09:50:00 GMT

you will get a new SH2 sent to you as you need WAN port for FTTP and SH2 acts as base station. you should also get a DV phone

Re: DECT phone and upgrade to Full Fibre

if — Thu, 27 Oct 2022 09:53:02 GMT

Thanks for your prompt reply.

Re: DECT phone and upgrade to Full Fibre

grahamm1 — Thu, 27 Oct 2022 14:16:54 GMT

Just wanted to point out that, in my experience, you do not automatically get a DV phone, you need to phone up and ask for one.

Re: DECT phone and upgrade to Full Fibre

if — Thu, 27 Oct 2022 17:44:45 GMT

Thanks,

I will bear this mind (and the SH2)

Re: DECT phone and upgrade to Full Fibre

imjolly — Thu, 27 Oct 2022 18:22:15 GMT

@if

It seems to be a bit hit or miss as some seem to get a DV phone sent with the SH2 whereas some only get the hub and need to request the phone. There is no problem requesting a new DV phone