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Digital Voice Issues

weycat49 — Mon, 28 Nov 2022 14:49:06 GMT

BT 8600 handset becomes unresponsive & restarts, I spotted a link on web to this article here but it appears to be archived & no longer available, can anybody help. I keep getting this. Have unfortunate to be locked into Digital Voice.

Re: Digital Voice Issues

jac_95 — Mon, 28 Nov 2022 14:52:16 GMT

Hi weycat49,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital Voice Issues

imjolly — Mon, 28 Nov 2022 14:59:59 GMT

do you have the BT 8600 base connected to the green socket on back of hub or elsewhere?

Re: Digital Voice Issues

weycat49 — Mon, 28 Nov 2022 19:34:24 GMT

The extension lead does plug into the Router., the 8600 Base is on the other end in a separate room. I also have a business desk phone close to router, piggy backed into the router