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Chain Dialing on a BT Essential Digital Phone

TheArtist — Mon, 28 Nov 2022 18:37:35 GMT

Does anyone know if it is possible to perform 'Chain Dialing' on a BT Essential Digital phone? For example when phoning a bank a method of entering phone selection options and bank account details stored in an entry in the phone book. So to avoid entering these details manually using the keyboard each time.

Re: Chain Dialing on a BT Essential Digital Phone

Keith_Beddoe — Mon, 28 Nov 2022 20:40:50 GMT

@TheArtist

I would consider that a security risk, I am sure the banks would not be happy with that.

Re: Chain Dialing on a BT Essential Digital Phone

licquorice — Mon, 28 Nov 2022 20:49:10 GMT

Not sure why it's a security risk, those details are on every cheque you write.

Re: Chain Dialing on a BT Essential Digital Phone

Keith_Beddoe — Mon, 28 Nov 2022 21:01:39 GMT

@licquorice

I have not written a cheque for at least 15 years. I suppose its the same info that is on a card.

I was thinking more of a unique customer number that may have to be entered, which would only be known by the account holder. Someone other than the account holder may have access to the phone.

Its a very long time since I used phone banking, its usually online, on the phone to a real bank call centre person who asks for other extra security info, or I visit the branch myself.