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1471 service - unable to delete a message

Robnash — Tue, 29 Nov 2022 15:23:03 GMT

Hi, I have recently received a notification on 1471, to advise that I was called on a certain date / time etc. On listening to the notification the only option I am offered is to return the call - option 3 (which I think is a scammer). 1471 does not accept any other option. How do I remove/delete this please. TIA

Re: 1471 service - unable to delete a message

NeilO — Tue, 29 Nov 2022 15:45:31 GMT

@Robnash dialling 1471 tells you the number of the last person that called and gives you the option to return the call by pressing 3.

If a voicemail has been left you need can dial 1571 to listen to the message and delete it.

Thanks

Neil

Re: 1471 service - unable to delete a message

Robnash — Tue, 29 Nov 2022 17:23:09 GMT

Thanks that's exactly what is happening. I don't want to return the call. I just want to delete the notification

Re: 1471 service - unable to delete a message

licquorice — Tue, 29 Nov 2022 17:26:11 GMT

You can't. Its just a notification of the last number that called you.

Re: 1471 service - unable to delete a message

Robnash — Tue, 29 Nov 2022 17:38:29 GMT

That is really annoying cus every time I dial 1471 I get this and not sure if I can get any other legitimate messages for me. What happens if I cancel 1471 and then reinvoke? Bt needs to stop this happening

Re: 1471 service - unable to delete a message

Robnash — Tue, 29 Nov 2022 17:40:28 GMT

Sorry didn't read your message properly, I didn't phone them, they phoned me and I didn't answer and it went to 1471 with no message just calling details, how can I delete this please ?

Re: 1471 service - unable to delete a message

pottyperson — Tue, 29 Nov 2022 19:36:05 GMT

@Robnash wrote:

how can I delete this please ?

Arrange for someone else to call.

Re: 1471 service - unable to delete a message

Anonymous — Tue, 29 Nov 2022 19:47:26 GMT

Are you sure you mean 1471 & not 1571? 1471 doesn't take messages, it simply tells you the last number that called. You can't delete the last number that called as that would defeat the whole object. I can't see any reason why you would continually dial 1471 in order to be annoyed by this?

Re: 1471 service - unable to delete a message

iniltous — Tue, 29 Nov 2022 20:01:16 GMT

If no one else has called you since this ‘scammer’ called , then ( obviously ) that is the last number that called you ( and that’s what 1471 does , reports the number of the last caller ) , if this numbers mere presence on 1471 is annoying ,and you cannot stop yourself from checking 1471 , call yourself from another landline or mobile , that way when you check 1471 the number read back will be the number you called yourself from, that is k until someone else calls you , and that number becomes the ‘last caller’

Re: 1471 service - unable to delete a message

Robnash — Wed, 30 Nov 2022 09:29:51 GMT

Thanks and done