This topic

When is enough...enough?

GT123 — Tue, 06 Dec 2022 19:48:21 GMT

How's this for starters:

Landline - Current Service Issue

We're sorry about the problem - we're working on fixing it.

Reported: Fri 04/11/2022 at 11:16

Estimated fix time: Mon 19/12/2022 at 12:32

Yep, that's 1.5 months without service. We have 4 numbers, all down. Every week they change the 'Estimated' fix time to the following week. How are we supposed to run a business like this?

I can't believe in this day an age that BT can't offer their customers temporary alternative fixes (3g/4g etc). We were about to order a 1G Fibre link...with BT...not anymore.

Re: When is enough...enough?

Keith_Beddoe — Tue, 06 Dec 2022 19:50:23 GMT

@GT123

Welcome to the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

Re: When is enough...enough?

GT123 — Tue, 06 Dec 2022 20:02:19 GMT

Well why aren't I surprised...

http://community.bt.com ? Doesn't mention Residential Customer Forum

I've resubmitted it to the link you gave...ta