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BT8600 quad set and digital voice?

Archie2 — Wed, 01 Feb 2023 13:15:09 GMT

Good afternoon, I'm due to have fttp and digital voice installed next week.

At present my phone base station is connected to the bt master socket and the other phones 3 handsets are wireless. Will I require a digital adapter to plug the base station into, or can I just plug the base station into the new router green phone socket?

AND,

Will the existing wireless handsets still work as normal without further digital adaptors?

Thanks in advance

Archie

Re: BT8600 quad set and digital voice?

jac_95 — Wed, 01 Feb 2023 13:20:07 GMT

Hi Archie2,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: BT8600 quad set and digital voice?

VeteranISPUser — Wed, 01 Feb 2023 13:49:44 GMT

@Archie2wrote:
1) Will I require a digital adapter to plug the base station into, or can I just plug the base station into the new router green phone socket?
2) Will the existing wireless handsets still work as normal without further digital adaptors?

Hi @Archie2

1) Your choice completely, they both do exactly the same. Use a digital adapter only if you want the base station in a different place to the router.

2) There is absolutely no change from your existing set up. Wireless handsets connect to your BT8600 base station. Wireless handsets don’t even have a cable that connects to a digital adapter.

Re: BT8600 quad set and digital voice?

Archie2 — Wed, 01 Feb 2023 14:05:05 GMT

Thank-you, I now understand how it will be setup. Will my contact numbers,stored in the base set, still be available?
Archie

Re: BT8600 quad set and digital voice?

VeteranISPUser — Wed, 01 Feb 2023 14:24:19 GMT

Hi @Archie2 The one and only thing that will change, is your base station will plug into the router or digital adapter. Absolutely nothing else will change including your contacts stored on your BT8600 system.

Re: BT8600 quad set and digital voice?

Archie2 — Wed, 01 Feb 2023 14:43:52 GMT

Thank-you once again, I appreciate your help.

Archie.