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Digital voice

Daveiw — Wed, 15 Feb 2023 05:14:56 GMT

Newbie here. My network doesn't reach round my home so I have just added the range extension discs. Bt digital voice is set up with the original hub. I now want to add a phone but this phone will be out of range of the original hub but will be within range of the extender discs, not sure how to set up, do I still link it to the original hub and then move it or do I do something with the nearest extender disc ?

Re: Digital voice

jac_95 — Wed, 15 Feb 2023 06:22:06 GMT

Hi Daveiw,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital voice

Anonymous — Wed, 15 Feb 2023 08:10:27 GMT

DV uses DECT, not WiFi. So the only option using DV handsets is to move the SH2.

You could try a regular DECT phone plugged into the back of the SH2 & see if the range on that is any better & return it if not.

Only other possible option, if you have an existing phone extension where you want to place a phone, is to disconnect the incoming redundant copper pair from the master socket & patch the master socket or an extension into the back of the SH2.