This topic

Microfilter or not? Digital Voice + Smart Hub 2

octopoid — Tue, 16 May 2023 09:36:37 GMT

For Digital Voice on FTTC, with single-socket master socket and existing analogue phones plugged into Smart Hub 2, do I need a microfilter between the master socket and the SH2? The in-box instructions say you do, but could this just be assuming traditional non-DV voice line that needs to be separated, which isn't the case with DV as it's all being sent as TCP/IP traffic?

Re: Microfilter or not? Digital Voice + Smart Hub 2

jac_95 — Tue, 16 May 2023 09:37:06 GMT

Hi octopoid,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Microfilter or not? Digital Voice + Smart Hub 2

imjolly — Tue, 16 May 2023 09:40:35 GMT

your existing rj11 modem cable will not fit the single outlet socket on a 1 socket master hence need for filter

you could change master to filtered type with 2 outlet socket and then connect SH2 direct to master