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Incoming calls to digital voice

Onions1 — Wed, 24 May 2023 17:32:35 GMT

Hi guys

I know outgoing calls have to include the area code, just like using a mobile. But does someone within the same area code need to use the code to phone you? Previously you would just phone the number minus the code.

Secondly if the full code is needed does the caller get any kind of message telling them that, or do we have to let everyone know?

Thanks

Re: Incoming calls to digital voice

Keith_Beddoe — Wed, 24 May 2023 18:30:15 GMT

@Onions1

The full national number has to be used otherwise it will not be recognised.

Re: Incoming calls to digital voice

gg30340 — Wed, 24 May 2023 18:33:42 GMT

The caller will not be told that they must use the full code so you will need to tell your contacts that normally just use the "shortened" number.

Re: Incoming calls to digital voice

imjolly — Wed, 24 May 2023 18:35:27 GMT

You should advise the local contacts who use their home phone that they now need to use the full dialling code when phoning you