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Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

lippo — Fri, 02 Jun 2023 08:02:40 GMT

I have replaced the HH2 with a set of Asus ZenWifi AX routers, one of which is plugged into the ONT. I've been told my switchover date for DV is 7th June. I have looked and now found out that I can only plug the phone into the HH2, not the Asus routers.

My question is, can I attached the HH2 to one of the ASUS routers using an ethernet cable, then plug the DV phone into the HH2 to allow calls? Thanks for your help.

Re: Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

jac_95 — Fri, 02 Jun 2023 08:07:06 GMT

Hi lippo,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

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Re: Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

Keith_Beddoe — Fri, 02 Jun 2023 08:07:12 GMT

@lippo

No that will not work, the SH2 has to be directly connected to your physical Internet connection.

Re: Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

jac_95 — Fri, 02 Jun 2023 08:07:33 GMT

If you want to use your third party router and digital voice you will need to have the BT Smart Hub 2 connected first then connect your third party router from the LAN of the Smart Hub 2 to the WAN of the third party router.

ONT --> BT Smart Hub 2 --> Third party router

Re: Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

lippo — Fri, 02 Jun 2023 08:09:02 GMT

Thank you for the quick response.

Re: Use HomeHub2 as a Slave For Upcoming Digital Voice Switchover

lippo — Fri, 02 Jun 2023 08:10:06 GMT

Thanks, looks like I have some reconfiguring to do. It's going to be a pain.