This topic

Emergency power question

Blazertx — Mon, 26 Jun 2023 12:52:54 GMT

OK so if there is a power cut in local area. The phones go dead no way of contacting any one on a house phone unless you have a battery back up

Does the digital line still carry power like analogue lan did as if its city wide outage even the digital line will loss power unless on your end you have sufficient power back up to keep this running

The whole point of the lan was an Emergency way of contact ether power outage, major flood. Natural disaster so that a layman or surviver could still connect to the line if in trouble and call for help

So can you explain how I could connect to the digital line it's self in an emergency to call for help

Am intrigued 🤔

Re: Emergency power question

SRB — Mon, 26 Jun 2023 13:11:42 GMT

Short answer, no it doesn't.

If on fibre, you'll need a backup supply for the ONT and the Hub.

https://community.bt.com/t5/Home-phone-including-Digital/Digital-voice-and-power-cuts/m-p/2232633#M84246

Re: Emergency power question

Blazertx — Mon, 26 Jun 2023 14:45:15 GMT

Ah ok so I need to carry around a working hub an Ont and a generator or fully charged Battery supply some other small bits I won't mention as its only really for emergency services contacting or rescue

It should work any were there is a fibre cable ?

Rather than one small hand sized item and a bit of know how

Re: Emergency power question

imjolly — Mon, 26 Jun 2023 14:54:14 GMT

why would you be carrying around a hub and an ONT in your home so you can make a phone call. they stay in position and you get a UPS connected to ONT and hub which will then enable your portable DV phone to work

Re: Emergency power question

Blazertx — Mon, 26 Jun 2023 15:32:40 GMT

Hi Imjolly

OK sinarero for you

You have left home on an adventure top of Scotland middle of nowhere no signal on mobile of mobile is dead no power

And you need help what do you do

with old lan line when you find one it was easy to connect to anywhere and call for help or was use full in other ways as it carries low power

It was originally planed in the event of natural disasters peaple could still call for help or help you survive

It did not require much to operate not go in to detail not sure if bt will allow me to tell how to make a phone call from anywere with just one item but if you know what to do it can still be used point to point to communicate also

With fibre in a natural disaster and your house is wiped out of your neighborhoods you can find your mobile how do you call for help if you survive?

Lan phone would still work and help you survive

God forbid nothing like that happens but we would be screwed no way of raising help or getting rescued

Re: Emergency power question

imjolly — Mon, 26 Jun 2023 17:22:09 GMT

If you were in north of Scotland you got more chance your mobile will get a signal than you have of finding a working landline. Bear I mind in emergency your mobile will work on any network does not have to be your own

As far Neighnourhood disaster then your street cabinet would also be wiped out so landline would not work but your mobile probably would

These are all thoughts of a 'half empty glass' person looking for problems which may never happened

Re: Emergency power question

gg30340 — Mon, 26 Jun 2023 17:30:34 GMT

This must be one of the best wind up posts the forum has had for ages.

I have not had such a good laugh for ages. Well done please keep posting all the other "natural disasters" that Openreach have not factored into their decision to do away with land lines in a couple of years.

Other members must have some other scenarios they could add.

Re: Emergency power question

Blazertx — Mon, 26 Jun 2023 19:17:55 GMT

I've got them all

I even have some for single females in a house by them selfs or your other half over night and a burglar has cut the fire cable that open reach has put a small plastic box outside your house at knee level leaving the fiber cables exposed

Telephone down and dont work some house alarms down that are not on sim cards it's the middle of the night it's dark and they can't find the mobile or left the mobile down stairs were the burglars are

At lest the lan was in a better contained protected box or came in the house at high level and stayed at high level and was easier to have a plan b for

Well I am the one thinking about these things you have your heads in the sand unill it happens not mentioning the resent I told you so incident

I will the one one safe and sound rebuilding the mess you will be the ones going we wish we thought of that now

And the recent disconnection of part the 999 service due to the upgrade That was in your terms acceptable they could use mobile phones

It took nearly a full day to get them reconnected to some sort of function that kind of worked

Cheers

Re: Emergency power question

gg30340 — Mon, 26 Jun 2023 20:04:16 GMT

I'll give you three out of ten for that one. Your other one's were better but keep them coming. Try a bit harder and you are bound to get a ten eventually.

Re: Emergency power question

Blazertx — Mon, 26 Jun 2023 22:18:55 GMT

Don't need a three as the female one actually happened I have pics on a call I attended but file to big to post on here I tried to show you how openreach fitted the fibre cable

This is part of what I do for a living is crisis and disaster management for business and clients so genuinely interested on finding out the plan b as not every one has the money to throw at the problem

Also They say its more energy efficient than lan well yes it is as you shifted the power supply from bt/openreach to now the customers

So from your side and your quote it is as the customer now pays for the power

So why 2025 way not a slower rollout when the lan cables needs replaced and not a full and swift change over is this when the funding runs out

Who is gaining from this it's not the customer

We pay for the upgrade, pay for the power and the back up need to pay for a mobile phone as its the only other option, care lines also now have a monthly charge, alarm companies now put you on a monthly monitoring charge or a sim card you still need to pay for

How does this improve the customers experience

I think I'm the one that can see right through the jargon and it's cost cutting and more profitable way of doing it the rest is just an added bonus

There is so many fundamental problems with this and what looks like no plan b if it goes pair shape

I think it needs a rethink

They say there is two types of people innovators and followers don't be a follower be an innovator fix and solve issues and come up with the plan B don't dismiss the issues and become a follower

Come on BT you used to be better than is

Re: Emergency power question

SRB — Tue, 27 Jun 2023 03:50:34 GMT

An awful lot of what we call "progress" tends to have a "three steps forward one step back" about it - it probably always will. I do admit the CSP at knee level has always bothered me, though I fully understand why it is.

Re: Emergency power question

licquorice — Tue, 27 Jun 2023 07:06:52 GMT

I have absolutely no idea why everyone thinks that a fibre cable at ground level is more vulnerable than a copper cable at ground level.

Re: Emergency power question

SRB — Tue, 27 Jun 2023 07:32:41 GMT

My copper cable is at roof hight and comes in via the middle floor of the house, about 14ft off the ground, my fibre comes from the same pole, goes right down the front of the house to the CSP level and then back up to the same level the copper comes in at. Same for all houses on the street.

Re: Emergency power question

Blazertx — Tue, 27 Jun 2023 07:35:10 GMT

Yes I do understand also its for the health and safety for the service staff by not using a ladder but the safety of your customers needs to be the priority just design a better housing so it can not be easy to cut

Re: Emergency power question

Keith_Beddoe — Tue, 27 Jun 2023 07:46:20 GMT

@Blazertx

You do realise that there are no BT employees on this forum, apart from the moderators?

Perhaps you should be writing to BT about your issues?

Re: Emergency power question

Blazertx — Tue, 27 Jun 2023 07:53:07 GMT

Licqorice

If you go out to multi house holds you will see how the in installation gets done it's not the cable factor

But you are correct in some houses copper does come in at ground level but is installed better in a better protected housing normally a white hard case box not easy to get at to cut the wire without a bit of noise and sometimes comes in with the house power cable so was not that easy to tell what cable was what

As expert stated they run the fibre down the wall to knee hight in a small soft plastic box easyer to snip the cable and easyer to gain access to the box without much effort then it goes back up to the same level before entering the house it even states its openreach in big lettering on the front of the box incase you get a stupid burgerlar

Re: Emergency power question

SRB — Tue, 27 Jun 2023 07:58:27 GMT

Worth pointing out it's not just a BT "issue", all providers will be in the same boat once "switchover" takes place.

Re: Emergency power question

Blazertx — Tue, 27 Jun 2023 08:20:13 GMT

Keith

I have raised issues to both BT and openreach

I am also highlighting issues for other customers So there are aware of the issues and have a chance to sort to them selfs or what to ask bt and openreach to do for them

Or in the case of there alarms not to tie in to the the digital as its more vulnerable peaple just don't have the money to pay in this current climate

Or upgrading alarm systems if they did it them selfs its not hard to install an alarm system yourself

I am keeping us safe

All information is good information

In terms of disaster management and your mobile gets damaged or is unusable if you know how to use a lan or analogue line from anywhere not just in a house it can save your life trust me I have experience with this it has saved 3 of my clients that have used it one used it abroad that might not count but still used a lan analogue line to get help and helped them get rescued

We are so invested in technology we forget or overlook if it goes down what's your back up plan how do you still communicate get help everyone needs a plan b to still carry on and easy to switch over to

Hope this helps

Re: Emergency power question

Devon_Dave — Wed, 28 Jun 2023 10:06:09 GMT

@Blazertx

Made my day reading your posts. Also, what's a lan phone?

Re: Emergency power question

StuartHK — Wed, 28 Jun 2023 10:28:12 GMT

More to the point, if this thing is so useful, point us to a web article explaining how to do it so we all know.