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Digital voice

DerekHollis — Wed, 28 Jun 2023 13:07:52 GMT

Received today a general email about digital voice changeover.

We have a Tado heating control system which plugs into the Ethernet port on the back of our hub.

Where does the phone plug in to the hub after the digital voice switchover? As far as I can remember we have only one port and I need that to control our heating system.

The initial email from BT is lengthy but doesn’t seem to cover this. Nor could I see any reference to this in the FAQs.

Thank you.

Re: Digital voice

jac_95 — Wed, 28 Jun 2023 13:12:06 GMT

Hi DerekHollis,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Digital voice

StuartHK — Wed, 28 Jun 2023 13:15:02 GMT

If it’s a Smart Hub2, there are still 4 lan ports and a separate phone socket.

Re: Digital voice

licquorice — Wed, 28 Jun 2023 13:39:29 GMT

From the FAQ

The green socket at the rear of the Hub acts as an analogue converter and can be used to plug in either a traditional corded analogue phone or a third party DECT base station if required.

Re: Digital voice

welshgit — Wed, 28 Jun 2023 18:34:19 GMT

if the email you got is the same as the one i had 18 months ago ,it says you can order an adaptor and or dv handset , the adaptor plugs in to am electric wall socket and your old phone plugs in to the top