This topic

Nuisance and scamming calls on LandLine

circuitbender — Thu, 27 Jul 2023 10:44:01 GMT

Hi all

need some advice / suggestions please.

my elderly cousin has a BTlandline that she wants to keep. She has BBand too. She is getting a lot of scamming calls . Today , I guided her how to add this latest number to her blocking list. Is there anything else that I can suggest to her to avoid the stress of this.
I have heard of something where her incoming calls go via a call centre ? , so the calls are checked before being routed to the recipient,

also , she has a good old wired push button phone and wondering if there’s a clever cordless phone I can suggest

any thoughts greatly appreciated

Re: Nuisance and scamming calls on LandLine

Keith_Beddoe — Thu, 27 Jul 2023 11:09:54 GMT

@circuitbender

Welcome to this user forum for BT Retail phone and broadband customers.

The most effective phone is the BT4600 cordless. Its 100% effective in blocking scam callers, as it forces them to announce themselves, which they never do. It still allows people you have stored in the phone`s directory to get through right away.

https://www.bt.com/help/user-guides/phones/landline-phones/cordless-phones-with-answer-machine/bt4600

Re: Nuisance and scamming calls on LandLine

circuitbender — Thu, 27 Jul 2023 11:41:39 GMT

Thanks so much. I will suggest that and also advise.

kind regards

Re: Nuisance and scamming calls on LandLine

Anonymous — Thu, 27 Jul 2023 16:45:00 GMT

Also have a look at the TrueCall standalone device. It would be easier to manage remotely but has a £20pa subscription after the first year. There's also an enhanced "Secure" model but that's more expensive both to buy & for the subscription.