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Does Digital Voice work with Smart Hub 2 Router in Bridge mode?

Shuffleboard — Wed, 30 Aug 2023 14:07:59 GMT

I intend to move over to BT Digital Voice. I understand that BT will send me a Smart Hub 2 modem and a digital handset. I intend to put my Smart Hub 2 modem into bridge mode and use my draytek router so that my home office network devices will get their IP addresses from my draytek router. Does anyone know whether BT digital Voice still works with the Smart Hub 2 modem in bridge mode? Perhaps it can still assign an IP address to a BT digital handset even if not to other network devices.

Re: Does Digital Voice work with Smart Hub 2 Router in Bridge mode?

jac_95 — Wed, 30 Aug 2023 14:12:06 GMT

Hi Shuffleboard,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: Does Digital Voice work with Smart Hub 2 Router in Bridge mode?

gg30340 — Wed, 30 Aug 2023 14:46:59 GMT

The BT Smarthub 2 does not have a Bridge Mode.

You must use the Smarthub 2 as the first device and your own router connected to it.

There are numerous posts about how to do that which you will find if you use the forum's search facility.

Re: Does Digital Voice work with Smart Hub 2 Router in Bridge mode?

imjolly — Wed, 30 Aug 2023 15:51:25 GMT

From other post you will get SH2 as that is required for DV but I think BT no longer provide free DV phones but will provide DV adapter so you can use your existing phone

Re: Does Digital Voice work with Smart Hub 2 Router in Bridge mode?

Shuffleboard — Wed, 30 Aug 2023 16:01:53 GMT

Many thanks for the helpful reply