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Business Digital Voice Line Only Receiving Some Calls from Mobiles

t20bigjim — Tue, 10 Oct 2023 10:14:28 GMT

Ive had several people ring me on mobiles to state when they call from a landline to our landline, they get a beep or number not recognised message.

Yet people who call from mobiles can get through, we are losing business like this 😞

Any suggestions?

Re: Business Digital Voice Line Only Receiving Some Calls from Mobiles

-Richie- — Tue, 10 Oct 2023 10:35:17 GMT

As a BT Business customer, they have their own business forum https://business.forums.bt.com/

This is the residential forum, the services are provided differently, it sounds like you have a routing/porting problem but the BT Business team can investigate properly.