https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321985#M91813 <P>Hello.</P><P>We got an Essential phone as part of our Digital Voice package. Problem is the sound is very woolly and there is no facility to adjust the sound tone. We ordered a second one and that is also poor. Can anyone suggest a phone that will be compatible and give a good quality reception. We dont need Alexa.</P><P>Thanks.</P> Sun, 22 Oct 2023 14:10:46 GMT outlaw123 2023-10-22T14:10:46Z https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321985#M91813 <P>Hello.</P><P>We got an Essential phone as part of our Digital Voice package. Problem is the sound is very woolly and there is no facility to adjust the sound tone. We ordered a second one and that is also poor. Can anyone suggest a phone that will be compatible and give a good quality reception. We dont need Alexa.</P><P>Thanks.</P> Sun, 22 Oct 2023 14:10:46 GMT https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321985#M91813 outlaw123 2023-10-22T14:10:46Z https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321986#M91814 <P>have you tried connecting your existing phone into socket on back of SH2.&nbsp; &nbsp;if cordless phone then just connect base station to socket on hub</P> Sun, 22 Oct 2023 14:18:20 GMT https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321986#M91814 imjolly 2023-10-22T14:18:20Z https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321996#M91816 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/114892">@outlaw123</a>&nbsp; &nbsp;The fact that the phone may have Alexa doesn't mean you have to use it.</P> Sun, 22 Oct 2023 15:12:24 GMT https://community.bt.com/t5/Home-phone-including-Digital/BT-Digital-Essential-phone/m-p/2321996#M91816 VeteranISPUser 2023-10-22T15:12:24Z