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1471 not working since I went FTTP

herrbohnen — Thu, 09 Nov 2023 12:56:25 GMT

1471 not working since I went FTTP , I get a tone then an announcement "sorry your call cannot be connected at this time"

Re: 1471 not working since I went FTTP

imjolly — Thu, 09 Nov 2023 13:29:53 GMT

does 1571 work?

Re: 1471 not working since I went FTTP

herrbohnen — Thu, 09 Nov 2023 13:52:45 GMT

I specifically requested not to have call minder so I don't have this facility

Re: 1471 not working since I went FTTP

imjolly — Thu, 09 Nov 2023 14:19:21 GMT

when moved to FTTP were you also moved to digital voice as 1571 comes free with DV and you may have to turn it off if not required

Re: 1471 not working since I went FTTP

herrbohnen — Thu, 09 Nov 2023 18:10:00 GMT

I asked BT to disable 1571 because I didn't want an answerphone interfering with my call diverts

Re: 1471 not working since I went FTTP

36ULW — Fri, 10 Nov 2023 18:24:55 GMT

Been a while but when I worked as an Installer doing FTTP and Digital Voice the 1471 Facility didn’t work on VOiP.

This was a few years ago though, I assumed they would’ve added the service now.

Or probably not.

Re: 1471 not working since I went FTTP

iniltous — Fri, 10 Nov 2023 19:32:06 GMT

My landline service was migrated to DV today , 1471 works albeit the AVR was something like ‘there is no number available’ but there hasn’t been an incoming call since migration so that’s unsurprising