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BT digital home calls, sent and received, cut off (drop out) 15 or 20 seconds into the call. Why?

alphanumeric — Tue, 19 Dec 2023 15:16:58 GMT

Re: BT digital home calls, sent and received, cut off (drop out) 15 or 20 seconds into the call. Wh

Keith_Beddoe — Tue, 19 Dec 2023 15:26:19 GMT

Are you using the BT supplied handsets, or do you have a phone plugged into the Smart Hub 2 or Digital Voice Adapter?

Re: BT digital home calls, sent and received, cut off (drop out) 15 or 20 seconds into the call. Wh

alphanumeric — Tue, 19 Dec 2023 15:40:31 GMT

Using 2 BT supplied handsets, one plugged into Smart Hub 2. Using Double master socket, so no need for filters. Internet speed around 48Mb - was around 58Mb prior - some improvement.

Re: BT digital home calls, sent and received, cut off (drop out) 15 or 20 seconds into the call. Wh

Keith_Beddoe — Tue, 19 Dec 2023 15:42:50 GMT

Do you still get the disconnections on the phone which is plugged directly into the phone socket on the back of the Smart Hub 2?