Automatic recording of all incoming and outgoing calls on a residential BT landline

Elms — Tue, 19 Dec 2023 22:47:19 GMT

Is there a way to automatically record all incoming and outgoing calls on a residential BT landline?

I understand that for BT business customers, automatic cloud recording of calls is an available option. But I am looking for a similar thing for a residential line.

At present we are on an analogue BT line, but will soon be moving to BT Digital Voice.

VOIP phone providers such as Andrews & Arnold offer such a call recording facility: with A&A you have the option of having all calls recorded and then emailed to you as an mp3 file.

However, I would like to stay with BT, and so wondered if there were any call recording options with BT.

The reason I would like to record calls is because my elderly parents are hard of hearing, and when important calls come in (such as from their doctor), they often miss crucial details.

Re: Automatic recording of all incoming and outgoing calls on a residential BT landline

jac_95 — Tue, 19 Dec 2023 23:05:02 GMT

Hi Elms,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

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Automatic recording of all incoming and outgoing calls on a residential BT landline

Re: Automatic recording of all incoming and outgoing calls on a residential BT landline