This topic

digital voice

mogace — Wed, 20 Dec 2023 18:01:53 GMT

Hope you can help. I have a Smart Hub2. I have just received a digital voice phone from BT. Before I pair it with the hub I need to know if that will affect the current hardwired ports. The "Phone" port is wired to a Careline (with pendant) device which is then hardwired to a dectphone base with 2 auxiliary phones (dect connected) If I pair the digital voice phone with the hub I need to be sure that the Careline device will still be connected and that my dect phones will also continue to work.

Re: digital voice

jac_95 — Wed, 20 Dec 2023 18:25:02 GMT

Hi mogace,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Re: digital voice

licquorice — Wed, 20 Dec 2023 18:25:23 GMT

It won't have any affect at all. I use a mixture of Digital Voice handsets, with a Dect base station and corded phone connected to the hub socket.

Re: digital voice

mogace — Wed, 20 Dec 2023 18:29:32 GMT

Thank you, I dreaded the thought that pairing the digital phone would shut off my careline and dect phones.

cheers